Last updated: 26 June 2025
PivotRadar (“we”, “us”, or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our self-serve data platform (the “Service”).
If you do not agree with any part of this policy, please discontinue use of the Service immediately.
1. Who We Are
PivotRadar is a data intelligence platform that tracks, analyzes, and categorizes startup pivots.
Our platform includes a web-based database, Stripe-powered self-service subscriptions, and cookie-based analytics.
2. What Data We Collect
We may collect and process the following categories of personal data:
a) Account & Identity Information
- Email address
- Name (if provided)
- Stripe customer ID
b) Billing & Payment Data (via Stripe)
- Billing address
- Payment method details (handled securely via Stripe)
- Subscription history
Note: We do not store or process credit card numbers directly. All payments are handled by Stripe. See Stripe’s Privacy Policy for more.
c) Usage & Device Data
- IP address
- Browser type and version
- Device type and operating system
- Pages visited, buttons clicked, and usage logs
d) Cookies & Tracking
We use cookies to:
- Maintain login sessions
- Track user behavior for product improvement
- Enable analytics and conversion tracking
You can opt out of non-essential cookies via our cookie consent banner.
3. Why We Collect Your Data
We process your data to:
| Purpose | Legal Basis (GDPR) |
|---|---|
| Create and manage your account | Contractual necessity |
| Process payments and manage subscriptions | Contractual necessity |
| Provide customer support | Legitimate interest |
| Analyze usage for product improvements | Legitimate interest |
| Comply with legal obligations (e.g. invoicing) | Legal obligation |
| Send transactional emails (e.g. login, billing) | Legitimate interest |
We do not sell, rent, or share your personal data with third parties for marketing purposes.
4. Data Sharing & Third Parties
We share your data only with trusted sub-processors necessary to operate the Service:
| Recipient | Purpose |
|---|---|
| Stripe, Inc. | Payment processing |
| Supabase, Inc. | Authentication and database hosting |
| Cookie/Analytics tools (e.g. Plausible or similar) | Site analytics (non-identifying if possible) |
We ensure all third parties comply with applicable data protection laws.
5. International Transfers
If you are located in the European Economic Area (EEA), your data may be transferred to and processed in countries outside the EEA (e.g., the United States), where data protection laws may differ.
We rely on adequate safeguards, such as Standard Contractual Clauses (SCCs), to protect such transfers.
6. Your Rights under GDPR
If you are an EU resident, you have the right to:
- Access the data we hold about you
- Correct or update inaccurate data
- Request deletion of your personal data
- Restrict or object to certain types of processing
- Request data portability
- Lodge a complaint with your local data protection authority
To exercise any of these rights, please contact us via team [at] pivotradar.com.
7. Data Retention
We retain personal data:
- As long as your account is active
- For legal and tax reasons (e.g. 10 years for invoice records)
- Until you request deletion (where permitted by law)
8. Data Security
We implement reasonable technical and organizational measures to protect your data, including:
- Encrypted connections (HTTPS)
- Secure database storage (via Supabase)
- Access controls and audit logging
No method of transmission over the internet is 100% secure; use of the Service is at your own risk.
9. Children’s Privacy
PivotRadar is not intended for individuals under the age of 18.
We do not knowingly collect personal data from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The “Last updated” date at the top will reflect the most recent changes. We recommend reviewing this policy periodically.